Request User ID or Password

Please complete the form below to request a new User ID or Password.  A customer support representative will contact you within one business day.

How the Support Process Works

  1. Once the support ticket is created the customer support staff is alerted.
  2. You will receive notification that we have received the ticket.
  3. We will respond to you through the ticket.
  4. Be sure to whitelist emails from support@townsendsecurity.com and check your spam folder if you don't see a reply.